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Junior Gym values your business and respects your privacy. Our goal is to make your visits to our website informative, convenient and secure. To accomplish this, we collect certain customer information that permits us to communicate with you regarding our services. We are committed to managing this information responsibly.
Junior Gym strives to enhance customer service by providing as many services online as possible. You can make Birthday Party or Parents Night Out reservations on line, enroll your child in a class or program, participate in promotions, request other services, make payments, etc. In order to provide the online service, Junior Gym may require some personal information. This information may include your name, mailing address, e-mail address, phone number, credit card numbers, your child’s name, date of birth, gender. We may keep the record of your service inquiries online as well as record information on the server logs from your browser (including your IP address, Junior Gym cookie information, and the page or information form you requested).
Junior Gym uses customer information to fulfill your service requests as well as to contact you about new services, promotions and special events. We may use IP addresses to analyze trends, administer the site, track user’s movement, and gather broader demographic information for marketing purposes.
Junior Gym will not sell, share or rent your personal information to any third party, except when we must respond to subpoenas, court orders or legal process, or if we find that your actions on our website violate Junior Gym’s security policy.
Junior Gym reserves the right to share aggregate demographic
information (such as the age and gender of your child) with our business partners. Such information will not identify any individual person. This information permits us to improve our services and advertising.
If you prefer not to receive information from us please let us know by sending an email at customerservice@juniorgym.com or by calling our customer service (650) 548-9902 Monday through Friday 9 a.m. to 5 p.m..
Junior Gym is concerned with the safety and security of children when they use the Internet. In accordance with the Children’s Online Privacy Protection Act of 1998, we will never knowingly request personally identifiable information from anyone under the age of 13 without prior verifiable parental consent.
Junior Gym takes the security of your private information very seriously. As a result, when we receive your service request by e-mail our Customer Service Representative will contact you within 2 business days to answer your question and/or accept credit card payment.
Junior Gym reserves the right to change, modify or amend this policy from time to time. We encourage you to periodically review this policy to be informed of how we collect , use and protect your information.
If you have any questions regarding our policies, please contact customerservice@juniorgym.com or write to Junior Gym Web Management, 101 South B Street, San Mateo, CA 94401. |
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